Privacy

Page last updated: 22 September 2016

Privacy statement


General information about the Privacy Act and IPPs can be found on the Office of the Australian Information Commissioner’s website.

General enquiries about the Office of the Aged Care Pricing Commissioner’s compliance with the IPPs should be made by contacting the Aged Care Pricing Commissioner’s Office.

Any complaints about the Office of the Aged Care Pricing Commissioner’s personal information handling practices can be made directly to the Office of the Aged Care Pricing Commissioner by contacting us or the Australian Privacy Commissioner.

Information collection and privacy protection online

The Office of the Aged Care Pricing Commissioner is committed to protecting your privacy online in accordance with the Australian Privacy Commissioner’s Guidelines for Federal and ACT Government Websites.

The information below outlines our information gathering and dissemination practices for this website.

Your email address


The Office of the Aged Care Pricing Commissioner will only record your email address in the event that you send us a message by email or you subscribe to the Aged Care Pricing Commissioner’s mailing list via our Subscribe Page.

Your email address will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent.

Links to other websites


This website contains links to other websites. Office of the Aged Care Pricing Commissioner is not responsible for the content and privacy practices of other websites and encourages you to examine each website’s privacy policies and make your own decisions regarding the reliability and correctness of material and information found.

Security of information


While every effort is made to secure information transmitted to this site over the internet, there is a possibility that this information could be accessed by a third party while in transit.

Users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user’s transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects.

The Aged Care Pricing Commissioner (nor the Commonwealth), accepts no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with this website. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user’s computer system, software or data.

Some functionality of this website is not run by the Office of the Aged Care Pricing Commissioner and third parties may capture and/or store the above information about you outside of Australia. These third parties may include MailChimp and Google and may not be subject to the Privacy Act 1988. Office of the Aged Care Pricing Commissioner is not responsible for the privacy practices of these third parties and encourages you to examine each website’s privacy policies and make your own decisions regarding their reliability.

Cookies


This website uses a ‘cookie’ for maintaining contact with a user through a website session. A cookie is a small file, stored by the web browser software on your computer when you access this site. The cookie allows you to navigate back and forwards through the website and return to pages you have already visited. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record private information about you. A cookie is set when you enter the website and is only valid during the session.

Site Visit Data


This website is hosted by an external service provider.

If you visit our website to read or download information, our Internet service provider records, through our log files, the following information for statistical purposes:
  • your server’s address
  • your general locality
  • the name of the top level domain from which you access the Internet (for example: .gov, .com, .edu, .org, .au, .nz etcetera)
  • the date and time of your visit to the website
  • the pages you accessed, documents downloaded and search terms used
  • the address of the referring website (for example, the previous website that you visited), and
  • the type of browser and operating system you are using

The above information does not identify you personally. This information is provided by your browser and will be used for statistical and development purposes only. Analysis of this information assists with the improvement of this website.

No attempt will be made by the Office of the Aged Care Pricing Commissioner to identify your browsing activities except, in the unlikely event of an investigation of abuse or a security incident. The data will not be disclosed to any external agencies except in the case where a law enforcement agency may exercise a warrant to inspect the Internet service provider’s logs.