Approval of Accommodation Payments

Page last updated: 22 September 2016

Section 52G-3 of the Aged Care Act 1997 provides that the Minister may determine the maximum amount of accommodation payment that a residential aged care provider may charge a person. Section 52G-4 provides that aged care providers must apply to the Aged Care Pricing Commissioner for the Commissioner’s approval to charge accommodation payments that are above this maximum amount.

The Minister has announced that the maximum amount that a provider may charge a care recipient without approval from the Aged Care Pricing Commissioner is $550,000 as a Refundable Accommodation Deposit or its equivalent.

The Application Forms below replace the existing Word versions of the Application Forms which were published from January 2014. The new Application Forms are intended to be more user-friendly and to express information requirements in a manner that is as straightforward as possible. These forms have been developed in consultation between the Commissioner and stakeholders. However, applicants who have commenced drafting applications using the older versions of the Application Forms are welcome to submit applications using these older versions.

The Application Form developed by the Commissioner is available below, and should be completed and submitted by email to together with the supporting documentation identified in the Application Form:
Application form accommodation payments – Refundable Accommodation Deposits Above the Amount Determined by the Minister (PDF 430 KB)

Where applications are required for multiple accommodation groups, applicants are not required to complete the whole of the form above for each group. Applicants should complete and submit the ‘Form for Additional Groups’ below for the second and subsequent groups:
Application form accommodation payments – Form for Additional Groups (PDF 343 KB)

Any supporting documentation may be provided in any electronic form by email or in hard copy format by mail to the Office of the Aged Care Pricing Commissioner, Locked Bag 5, Haymarket NSW 1240.

Application Guide
The Application Guide below provides an overview of the application process and information that will assist in completing your application.
Application Guide (PDF 866 KB)

Worked example for applicants
A “worked example” has been developed to provide additional guidance to applicants who are unsure what sort of information is relevant to an application. This is published below. Please note that this is a hypothetical only, and is not intended to provide an indication about what level of proposed price is acceptable, but to illustrate the sort of information that the Commissioner may find useful in considering an application.
Worked example – Seaview Village Premium Rooms (PDF 544 KB)
Worked example – Seaview Village Deluxe Rooms (PDF 467 KB)

Any supporting documents may be provided in any electronic form by email or in hard copy format by mail to the Office of the Aged Care Pricing Commissioner, Locked Bag 5, Haymarket NSW 1240.

The Assessor Manual is to guide assessors in making a recommendation to the Commissioner in respect of applications for approval of accommodation payments above the Minister’s threshold amount of $550,000.
Assessor Manual (Word 83 KB)
Assessor Manual (PDF 485 KB)

Approval is not required for arrangements with residents who enter care before 1 July 2014, unless the resident leaves care and re-enters after a period of 28 days or more or they move aged care homes and decide to re-enter care under the new arrangements.

However, where providers seek to enter into new agreements after 1 July 2014, which involve charging residents more than $550,000 as a Refundable Accommodation Deposit, or its equivalent, they must have approval from the Commissioner. The Aged Care Act 1997 does not provide for historical accommodation payment amounts charged prior to 1 July 2014 to be charged in new agreements after 1 July 2014, where these amounts exceed $550,000 as a Refundable Accommodation Deposit, regardless of whether these amounts have been charged for particular rooms before.

It is not necessary to make an application to the Commissioner if you intend to charge a price up to and including the maximum amount.

Applications can be submitted to the Commissioner from 31 January 2014. Residential aged care providers may publish prices from 19 May 2014, and charge approved prices from 1 July 2014.

For further information, including assistance on completing your application, please refer to the FAQs or contact the Office of the Aged Care Pricing Commissioner by phone on 1300 550 970, or by email at